Integrated Diagnostics & Aftersales Transformation [iDART] - KPIT

Integrated Diagnostics & Aftersales Transformation [iDART]
Check this video for a quick overview of iDART in under 3 mins.

Vehicle Diagnostics is NOW Integrated Diagnostics & Aftersales Transformation [iDART]

Keeping the ‘Software on Wheels’ in motion...

What will it take, now, and into the FUTURE?
Software on Wheels

Engineering tools, accelerators, and platforms for SDV diagnostics development

Agile methods to develop diagnostic content for analyzing & diagnosing: the S/W running on HPCs (High-performance computers), hardware.

Automated frameworks for: data-driven testing, validation and verification of ECU/HPC implementation using physical & virtual HIL set-ups

Digitalization of service & technical information across aftersales touchpoints. Connected systems for service information design, development and management

Al-powered, connected aftersales eco-system for: guided root-cause diagnostics, HPC diagnosis, over-the-air updates for on-demand feature enablement and predictive maintenance.

The transformation towards software-defined vehicles is an inevitable trend that will shape the future of the automotive industry over the next decade. However, this shift will not be simple and will demand innovative thinking, implementation of new technologies, and the adoption of novel business models across the automotive lifecycle.

At KPIT, as a software integration partner to the industry, we are at the forefront of this transformation and are assisting leading brands in managing their current vehicle programs and working together on developing next-generation solutions for the software-defined vehicle (SDV).

20+ Years of excellence
in developing patented vehicle lifecycle management solutions spanning vehicle design, engineering, aftersales service, maintenance and repair.

iDART | Part of SDV production programs at leading Global OEMs

Part of SDV
production programs
at leading Global
OEMs

iDART | 25 mainstream and new-age OEMs & Tier1s as strategic partners

25 mainstream and
new-age OEMs & Tier1s
as strategic partners

iDART | Develop innovative and next-gen tech solutions

Strategic alliances with domain specialists to develop innovative and next-gen tech solutions

iDART | Active members of consortiums and standardization committees like ASAM, SAE, SOAFEE, AUTOSAR, ISO and SOVD

Active members of consortiums and standardization committees like ASAM, SAE, SOAFEE, AUTOSAR, ISO and SOVD

As technology partners to leading brands, we are helping them
solve key problems and tap into emerging revenue pools
across the automotive life-cycle

partners to leading brands
KPIT’s Integrated Diagnostics & Aftersales Transformation [iDART] Platform

A cloud-based ecosystem that offers tools & accelerators for the development and validation of E/E diagnostic functions using virtual and simulated environments, and provides digitized & transformative solutions for aftersales service & maintenance in addition to new-age use cases like continuous software updates, predictive maintenance and subscription based, direct-to-customer maintenance services.

Our Value Proposition

engineering & Virtualization
Aftersales Transformation

Managed Services

program goverance & Management

The model covers the entire automotive lifecycle (pre-production to post-production) through a Service center Set-Up, and offers distinct benefits for OEMs, including:

  • Significant cost savings
  • Higher efficiency and productivity
  • Access to experts across functional domains
  • On-demand scalability
  • Improved risk management
  • Best-practices driven IP protection & cybersecurity compliance
  • Freed-up time and resources to focus on core business

KPIT has the tools, process know-how, domain expertise and the scale to realize measurable savings in development & maintenance of S/W applications through its managed services model

Offering What it entails?
Legacy S/W & diagnostic content management
  • Expert services & best-in-class processes to create, migrate & maintain high-quality standards-compliant ECU S/W & diagnostic data
  • Automated validation service to validate legacy data correctness and completeness
SDV development & S/W integration
  • Platform, accelerators, and resources to augment & expedite SDV development efforts, including:
  • Model-based S/W design, SOVD data models, domain ECU apps & SOVD API generation
  • Integration tests with hardware (HIL) and software components
Virtualization & validation services
  • Comprehensive, automated framework to thoroughly test, validate, and verify ECU diagnostics S/W
  • Test environment-agnostic solution that seamlessly integrates with virtualization and build pipeline
APP development & maintenance
  • ASPICE and CMMi-compliant application development processes and frameworks
  • Global pool of domain experts specialized in engineering, EoL & aftersales processes
  • 20+ years of proven experience in automotive application dev. & maintenance
Service info development & maintenance
  • Technical service information design & development to provide instructions on how to diagnose, repair, and maintain vehicles
  • Clear, accurate, and easy-to-use service content crafted by automotive experts using structured & efficient processes
Regulatory compliance
  • End-to-end V-model vehicle system cybersecurity
  • Cybersecurity S/W testing & process adherence review (UNECE R155/WP.29 compliant)
Program governance & management
  • Best-practices-based framework that enables full transparency at every milestone
  • Effective and efficient management of local and global teams through multi-level governance
  • Knowledge management and customer IP protection
  • Quality, cost & schedule value realization through proven tools and frameworks

Service Center Set-Ups | References

American Commercial Vehicle
Engine Manufacturer

20+ Yrs

  • Setup in 2001 with a team of 5 providing PC based diagnostic application development support
  • Ramped up to 100 members having complete software ownership (requirements till user roll-out)
  • Supporting 65,000 users worldwide in 20+ different languages
  • Partner for developing next gen. mobile/cloud-based solutions

European Premium
Passenger Car Manufacturer

7+ Yrs

  • Transformed legacy diagnostic development process to centrally managed ISO standard based process
  • Increased the overall team strength to 80 members worldwide
  • Supporting 1000 engineering users across the V-cycle (requirements, data design and authoring, verification & validation)
  • Improved content authoring productivity by 30% & software coverage (during VnV) by 90%+
  • 20+ vehicle programs per year
  • Managed 20+ suppliers while playing the lead supplier role for the OEM

North American / European
Passenger Car Manufacture

3+ Yrs

  • Global pool of experts (100+) across disciplines (requirements, architecture/design, implementation, verification and validation) to expedite SDV development
  • Defining roadmap for the diagnosis of software for safety critical systems in SDV
  • Defining strategies for verification and validation of software within SDV
  • Committed to invest in development of SDV accelerators (SOVD server stack, UDS Server stack, Diagnostic gateway, on-board predictive maintenance stack etc.)
Powered by deep domain competence and delivery excellence

Engineering & Virtualization Solutions[EVS]

Engineering & Virtualization Solutions
A cloud-based collaborative platform for cross-functional teams and suppliers of automotive manufacturers to define, develop, author and thoroughly test, validate & verify ECU/HPC diagnostic S/W.

Streamlines diagnostic content development based on CI/CD principles

Operates on a ‘single source of truth’ premise to deal with multiple complex systems with variants & runtime dependencies

Integrates with requirements management systems for end to end traceability and increased test coverage

Enables left-shifting of development & verification through automated regression for all s/w versions and vehicle variants

KPIT’s Engineering & Virtualization Solutions | Building Blocks

KPIT’s Engineering & Virtualization Solutions | Building Blocks

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Our Offerings

Diagnostics
development: re-use,
integrate, release.
Anytime, anywhere.

Simplify your workday!

KPIT’s Engineering & Virtualization Solutions Offerings

Aftersales Transformation
Solutions [ATS]

Aftersales Transformation Solutions [ATS]
This advanced cloud-powered platform links aspects of diagnostics, guided & remote troubleshooting, service information management & prognostics into a fully integrated technician-centric solution that offers:

A centralized, data-driven & multi-platform deployable diagnostic application

Re-use of engineering/legacy data & integration of technical service information

AI-driven guided diagnostics & troubleshooting functionality for root-cause analysis & repair

An aftersales information bus that enables information flow across systems

KPIT’s Aftersales Transformation Solutions | Building Blocks

KPIT’s Aftersales Transformation Solutions | Building Blocks

Explore
Our Offerings

We offer aftersales
solutions that intuitively
guide a technician across
the aftersales service &
repair lifecycle.

Our vision is to enable &
empower the service
technician!

Aftersales Transformation Solutions Offerings
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Work Impact

Case studies from some of our key customer engagements

iDART | Aftersales service tool development

Aftersales service tool development

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iDART | An end-to-end standards driven diagnostic framework

An end-to-end standards driven diagnostic framework

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iDART | Automation testing of Aftersales service tester tool

Automation testing of Aftersales service tester tool

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iDART | Diagnostic data design and authoring toolchain

Diagnostic data design and authoring toolchain

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iDART | Guided root cause diagnostics platform for service technicians

Guided root cause diagnostics platform for service technicians

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iDART | Mobile based application for aftersales service

Mobile based application for aftersales service

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Insights

Future of Diagnostics: Here and Now

Future of Diagnostics: Here and Now

Future of Diagnostics: Here and Now

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Going Beyond Traditional Diagnostics

Going Beyond Traditional Diagnostics

Going Beyond Traditional Diagnostics

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Diagnostics in Adaptive AUTOSAR

Diagnostics in Adaptive AUTOSAR

Diagnostics in Adaptive AUTOSAR

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Vehicle diagnostics architecture that enables vehi...

Vehicle diagnostics architecture that enables vehi...

Vehicle diagnostics architecture that enables vehicle services to move out of workshops

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Connected Diagnostics

Connected Diagnostics

Connected Diagnostics

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Want to be a part of this TEAM?

Want to be a part of this TEAM?

Become part of the most advanced Vehicle Diagnostics team

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KPIT Technologies is a global partner to the automotive and Mobility ecosystem for making software-defined vehicles a reality. It is a leading independent software development and integration partner helping mobility leapfrog towards a clean, smart, and safe future. With 13000+ automobelievers across the globe specializing in embedded software, AI, and digital solutions, KPIT accelerates its clients’ implementation of next-generation technologies for the future mobility roadmap. With engineering centers in Europe, the USA, Japan, China, Thailand, and India, KPIT works with leaders in automotive and Mobility and is present where the ecosystem is transforming.

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