KPIT's Service Tester is a crucial tool that aids in servicing and diagnosing various parts of a vehicle. It supports diagnostic functions such as reading and clearing fault codes, performing vehicle health assessments, as well as flash re-programming and parameter calibration. It provides a flexible framework that can be used right out-of-the-box with a data driven approach.
KPIT’s Trace2Fix is a patented next-generation aftersales solution for first-time-right diagnosis and repair. It leverages statistical modeling and machine learning principles to present prioritized test steps that guide a service technician to the most probable root cause of an underlying fault.
KPIT offers a versatile solution for performing diagnostics and managing the state of connected vehicles through its remote diagnostics system. This system, when combined with vehicle event recording, enables execution of use-cases like early warning detection, ahead of repair fault analysis, vehicle downtime reduction and remote enabling of new features.
KPIT's comprehensive Over-the-air (OTA) solution is well-suited for the future, and is designed to cater to a diverse range of use-cases for remote software updates. The solution is equipped to facilitate secure OTA updates for the entire vehicle by managing various elements such as in-vehicle software components, backend services, variants, and software version dependencies.
The Serviceability offering from KPIT considers essential attributes for a vehicle under design to ensure that it can be serviced and maintained throughout its life cycle, with ease. This includes the ability to diagnose and repair faults, replace components, and perform routine maintenance tasks.
Includes a list of all the serviceable jobs that a service technician may perform to remove and refit a part which is linked to the Service BOM. Authored by KPIT’s automotive experts, the information is created in a step-by-step procedural format for all serviceable parts.
Assigning a time element for each job performed for every step within a procedure to help automotive repair shops in generating estimates for customers, as well as to calculate the cost of repairs and services. The labor time for a specific repair or service task can vary depending on the make and model of the vehicle, as well as the complexity of the repair or service required.
Used by technicians and mechanics to diagnose and repair electrical and electronic systems in vehicles. They provide a visual representation of the E/E systems in a vehicle, making it easier for technicians to diagnose and repair faults.
KPIT’s Electronic Parts Catalogue (EPC) is a digital database that contains information about automotive parts and their corresponding part numbers to help technicians and mechanics identify and order the correct parts for repairing or servicing vehicles. It contains detailed information on every part used in a particular make and model of vehicle, including part descriptions, illustrations & specs.
KPIT produces visually engaging digital and print owner information for a diverse variety of vehicles to ensure correct operations and appropriate maintenance. Our in-house experts have extensive experience and in-depth knowledge of the legislative requirements and authoring processes needed to successfully deliver a comprehensive, coherent handbook that will engage your customers.
KPIT produces visually engaging and intuitive first responder guides that provide information to emergency response personnel on how to handle various emergency situations. These guides are updated periodically to reflect changes in emergency response procedures and protocols.
KPIT specializes in the design, development and delivery of service information authoring for a broad range of global automotive customers. The authoring tools also produce labor time guides in addition to service information.
The cloud-based platform is tailored for service and repair networks, providing access to a consolidated database of aftersales information, resources, and systems. An administration console manages the systems and associated content, which can be accessed through either a fully managed SaaS model or an on-site installation.
KPIT’s Technical case management system is used to manage and track technical issues related to the repair and maintenance of vehicles. When a vehicle is brought in for service or repair, the technician uses this system to log the details of the issue, including any symptoms or error codes. The system in turn provides the technician with recommended solutions to diagnose and resolve the problem.
Designed specifically for automotive OEMs and their service networks, KPIT warranty system enables the technicians to raise a warranty claim and covers the cost of repair or replacement of parts and labor for defects or issues that arise during the warranty period. Its tightly linked with the technical case management system.
KPIT’s cloud-based, data-driven platform that facilitates the exchange of aftersales information. The system allows for the integration of various aftersales systems and enables the sharing of information between OEMs, suppliers and third-party systems via a central pipeline. It provides users with immediate access to aftersales resources and information from any connected system.
Through this offering, KPIT provides regulatory compliance for independent workshops to access OEM technical information. It offers insights for independent workshops on ‘what’ and ‘how’ to service and repair, in order to maintain a vehicle.
Case studies from some of our key customer engagements